GOOGLE ANALYTICS

You should allow at least 7 - 10 days for international repatriation from Melbourne, however it will always depend on where your loved one is travelling and the country we need to coordinate with. 

Payment in full is required prior to the deceased leaving Melbourne, Australia. International repatriation costs can vary considerably depending on destination, airline, transit, weight and statutory fees

Yes, it is an international airline and statutory requirement of many countries that the deceased has been properly prepared and sanitised. This prevents the need to keep the deceased in a cooled environment and aids the maintenance of the deceased during their travels. 

Yes, many families choose to have service here in Melbourne before overseas departure, to enable relatives and friend to also be part of the funeral process

There are no requirements for bringing cremated remains into Australia or taking cremated remains out of Australia.  It is important that the urn or container is completely free of contaminant such as soil, containers made from wood must be declared. Most international airlines do allow human ashes to be carried by passengers on international flights. In this case, it is recommended that you contact the airline or shipping line prior to travelling as they may have requirements to be met when human ashes are carried by a passenger or included in luggage. You do not need to declare human ashes on arrival in Australia through the Incoming Passenger Card. We recommend you check with the country the ashes will be brought from for their export requirements. A list of foreign embassies and consulates in Australia can be found on the Department of Foreign Affairs and Trade website. A list of Australian consulates overseas can be found on the Department of Foreign Affairs and Trade website.

If the human ashes are to be sent via post, please check with Australia Post for any requirements.While there are no restrictions on the postage of human ashes from a Department of Health perspective, many shipping companies’ internal policies will not allow the postage of human ashes overseas . This will be at the discretion of each individual business.It should be noted that international postage of human ashes will be determined by the regulation of the destination country. We recommend you check with the country the ashes will be posted to or from for their postal requirements. A list of foreign embassies and consulates in Australia can be found on the Department of Foreign Affairs and Trade website.

Always check with your international airline prior to arriving at the airport to ensure you are able to travel with cremated remains overseas and establish any specific requirements before arriving at the airport. The container used to hold the ashes must be free from contaminants such as soil. The container and packaging for the ashes may be inspected or examined. Passengers travelling with human ashes require an official document from the crematorium confirming contents, in Melbourne the crematorium will issue this document, many do it as standard practice.  Weight cannot exceed 7kg and the container must be sealed properly to stop any leakage. It is often best left in the crematorium packaging as it is usually very secure and not made of metal. Please note the container will need to be screened.