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Australian Funeral Directors Association

Selecting a funeral director who is a an accredited member of The Australian Funeral Directors Association (AFDA) can provide you and your family with peace of mind at possibly one of the most difficult times your life. The AFDA requires all members to honour a strict code of ethics and conduct.

Funeral directors have an ethical obligations to maintain strict compliance with the letter and spirit of all governmental laws and regulations that impact the funeral consumer, the funeral profession, and the public health.

• Member firms must comply with required standards for Premises, Equipment and Vehicles
• Members are required to undertake Continuing Professional Development annually
• Members are bound by the AFDA Code of Ethics and Code of Conduct
• The AFDA has a formal complaints process to handle any issues that may arise between AFDA Member funeral directors and client families.

The AFDA was formed in 1935 and has Member firms in every State and Territory. 

The AFDA is committed to developing and promoting professional standards within the 

funeral industry. 

The AFDA assists Members with training and professional development by working with credible and registered training organisations. 

The AFDA is widely recognised by Governments, the media and industry suppliers as the authoritative voice on funeral matters in Australia. 

The Association is a public company, limited by guarantee that is administered by an elected board with a National Office and six Divisional Offices. 


Australian Funeral Directors Association Code of Conduct

Funeral directors have an ethical obligation to serve each family in a professional and caring manner, being respectful of their wishes and confidences, being honest and fair in all dealings with them and willingly provide professional and quality service to every person’s stature within our community and to families of all socio-economic means. Funeral directors have an ethical obligation to care for each deceased person with the highest respect and dignity, and to transport, prepare and shelter the remains in a professional, caring and secure manner. Funeral directors have an ethical obligation to the public to offer their services and to operate their businesses in accordance with the highest principles of honesty, fair dealing and professionalism. 

Robert Nelson is a fifth-generation funeral director and Managing Director of Robert Nelson Funerals, he is Past President of The Australian Funeral Director Association (Victorian Division) and Past Deputy Chairman of the Australian Institute of Embalmers. He regards education in funeral service as vital to the professional and ongoing development of the profession.